This is an integrated Service Charter of Michael Okpara University of Agriculture, Umudike (M.O.U.A.U.). This Service Charter sets out the services provided by the Michael Okpara University of Agriculture, Umudike and the standard to which we will perform these services. It tells you how to complain and the means through which you can do so in case of service failure, and details of our commitment to report on these services and regularly review our performance.

This Charter applies to our students and to everyone who has contact with the Michael Okpara University of Agriculture, Umudike, including the employers of our graduates. This Charter has been developed in consultation with the staff of the University and other stakeholders. Local Charters have been developed for our various service windows. These Charters are available at our various service windows, our Liaison Office at Abuja and in our website.